Why Organizations Should Adopt a Digital Mailroom
Data Capture is the first step in gathering vital business information and the trigger of many business processes. However, many organizations still rely on paper-based manual processes, which lack a secure, efficient, and cost-effective solution to adapt in the new future of work. Deploying a digital mailroom automation solution is a great place to start your digital transformation journey.
Accelerate processing time of all forms of incoming documents, both physical or digital and improve decision-making with accurate info.
Compliance From The Start
Implement suitable checks and controls to support corporate policies and compliance, adding traceability and records management.
Lower Operating Costs
Eliminate costly human errors, shorten internal and external communication time and re-focus your staff on what matters most.
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Digital Mailroom Features
CapturePoint’s secure digital mailroom platform provides a single point of input for all incoming physical or digital documents, which then automates and standardizes your digital mail and business processes with machine learning.
Digitally capture any incoming documents through multiple channels of input, including mobile, EDI, web portals, e-mail, electronic fax, and MFPs.
Intelligent capture features optical character recognition, intelligent character recognition, optical mark recognition, forms extraction, document classification and machine learning (AI/NLP).
The machine learning platform features robotic process automation, conversational AI & chat bots, and e-forms, e-signatures and automated workflows.
Securely classify, organize, store and manage the life cycle of documents, while also enabling content-level collaboration tools & version control and connectivity with core back end systems for 360-degree view.
Secure deliver data through mobile, EDI, web portals, e-mail, electronic fax, enterprise content management, enterprise systems (ERP, SIS, CRM, HCM), LOB applications, secure FTP.
Other Key Highlights
Better Tracking & Control
Get an overview of what data is coming into your system, while controlling and modifying who receives it and when, at any point in the process.
Better User Experience
Keep users productive by quickly processing transactions and answering inquiries in a much shorter time frame than expected response times.
Better Data Security
Securely handle confidential data as our platform and controls meet or exceed industry best practices and follow regulatory compliance for privacy and security (GDPR, PHIPA, FIPA, HIPPA).
Better Data Accessibility
Automatically push relevant and accurate information into your own core systems and ease reporting with root cause analysis analytics.